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The original item was published from 6/27/2022 11:20:10 AM to 6/27/2022 11:39:41 AM.

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General Press Releases

Posted on: June 27, 2022

[ARCHIVED] DuPage County Extends Low-Income Household Water Assistance Program

Water Assistance

Westmont, Illinois -- Date Issued: June 27, 2022

DuPage County Community Services is continuing to accept applications for the Low-Income Household Water Assistance Program (LIHWAP) to assist income-eligible households with their water and wastewater fees.

Residents can call or email to set up an appointment beginning July 1, 2022. The program will run through Aug. 31, 2023, or until funds are depleted. Applications are taken on a first-come, first-serve basis by appointment only. Income-eligible homeowners and renters may receive one-time assistance to help with water and wastewater bills, reconnection of water service, and other services.

To be eligible, DuPage County residents must have received a disconnection notice, are currently disconnected, or owe $50 or more, have a household’s combined gross income for the 30 days prior to application (gross income for all household members, before taxes are deducted) is at or below 200% of the federal poverty level as shown in the chart below.

The 30-day income guidelines are based on federal poverty guidelines, which are: $2,147 for a single individual household, $2,903 for a household of two, $3,660 for three-member households, and $4,417 for a household of four. For more information, and to find limits for households with five or more members, please visit

Applicants must provide the following required documentation to apply:

  • Proof of gross income from all household members for the prior 30 days from the date of application.
  • Copy of a current water/wastewater (sewer) bill
  • Proof of Social Security Number or Individual Taxpayer Identification Number (ITIN) for all household members (at least one household member must be a U.S. citizen).

Applications will be taken by appointment only at DuPage County Community Services, 421 N. County Farm Road, Wheaton. Appointments can be scheduled by emailing, or calling Intake and Referral at 630-407-6500 or toll-free at 800-942-9412.


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